Hmmmm where to begin...? Well let's see the customer service was incredibly hard to get ahold of and our representatives kept getting "fired" we arrived in the Bahamas and we "greeted" by this *** named TJ. Apparently he was the director or marketing and sales for the...Read more
Our group of 7 used student city to book our trip to Nassau. We were told by our representative that a bunch of other people from Michigan were going to the same resort and that it was really nice. This all turned out to to be completely false. We were the only people...Read more
This was the worst vacation I have ever been on in my life!! I consider myself to be well traveled for my age and knowledgeable as my major is travel. ALL of the staff was extremely rude me and my friends. I understand that some students may have become intoxicated and...Read more
I don't even know where to begin. Saying Student City is an absolute scam is the understatement of the century. I went to the Oasis Cancun for Spring Break this year and it was without a doubt the worst vacation of my life. The second I walked into the Oasis Cancun I...Read more
I didn't like
Oasis cancan was "overbooked" so we were sent to the Grand Oasis... An "upgrade" but not given the black wrist band to get into the restaurants there. We had to walk a distance to be with our group at the oasis, and had to pay for much of our food and give big tips to...Read more
Student city was complete false advertisement in regards to the oasis in cancun. I was told It was an all inclusive report and was even told " don't bring one dollar with you." Luckily I did. If i didn't i would have starved and been dehydrated. I was told i would be...Read more
they charge you double the amount of money promise you an all inclusive resort and when you get there charge you for paying for party passes ( which I do not know what it covered) sent us to a dive which did not have any food. the room was dirty,. the hotel was a dive...Read more
Student Trip Review
They're customer service is awful. Use student travel services.
My son signed up for a trip to the Bahamas through Student City. He was told he needed to get in a deposit of $300 by a certain date. He was pressured by his rep constantly. When he finally sent in the $300 deposit, he was told that the deposit was actually $600. ...Read more
For company that claims to cater to students they do a poor job of informing students exactly what they're getting. they used student "liaisons" to inform you yet they don't train these "liaisons" at all. Essentially it's the blind leading the blind and dealing with a...Read more
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