StudentCity
StudentCity Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
StudentCity has 1.1 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Onsite staff.
Cons: Eveything.Recent recommendations regarding this business are as follows: "DO NOT USE THIS COMPANY".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
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Verified Reviewer | Los Cabos, Baja California SurThis company is a scam
This company is a scam. I have given the upper hand of $10k towards this company and they let me down every single time.
That must be my mistake. They promise all inclusive for twice the price of other companies but give us half of what other companies give. Instead of providing transportation as promised, they tell us to find taxis and figure it out which is unsafe for a group of young women in a foreign country with a history of bad things happening in taxis/ubers alone, expensive, and a headache. They also provide events that either didnt even have an open bar or the open bar closed 2 hours before other companies.
This company is a mess, and I do not see my school using it ever again after this year.
They steal your money and use it for their own tables at the clubs they make you pay extra money for. USE ANY OTHER COMPANY THIS COMPANY IS A MASSIVE SCAM.
Preferred solution: Apology
User's recommendation: DO NOT USE THIS COMPANY
Karan Bhati 0137
I'm not covid-19
When I sign in to Google Account N Happiness comes forward there was a problem communicating with Google server
JMU HATES STUDENT CITY
Do not send your son or daughter...
Punta Cana Ultimate Spring Break NFW
Ex-wife of cheating travel boss demands share of his earnings on top of £10m payout
DON'T USE THIS COMPANY
Went on the Student City spring break trip to Cancun last year and could not have been more disappointed. For starters, after originally telling us we would be flying United, we were switched last minute to Spirit Airlines (an airline which literally makes you pay for even your carry-on and get this...
a 40 pound limit for checked bags). Beyond the terrible travel, the hotel was a complete flop as well. Half of the hotel is sectioned off for non-student city guests and not only is the pool nicer on this side, but the restaurants are off-limits. At the restaurants which were available, the food was absolute trash and was often paired with a wait of at least an hour for dinner time.
Lets see what next? Oh yea the drinks sucked too. We traveled all the way to mexico just to margaritas made with the cheapest margarita mix and bottom shelf tequila money can buy. To top it all off, many of my friends had the A/C in their rooms go out during their stay.
We also bought the club passes, which was not an entirely bad decision considering there is absolutely nothing to do at night on the resort, however the pitch they gave us about having our own private line to get into the club was ***, student city is the line.
To sum it up, this trip is completely overpriced and will constantly try to nickel and dime you at every turn. If you really want to go to mexico, put in the extra effort and plan it out yourself, it will literally save you $1000.
StudentCity - Spring Break Vacation Package Booking Review
My experience with Student City was HORRIBLE. First I planned to go on the Inception of Sea Cruise with a group of friends for Spring Break and after making 2 payments we were told that we cannot go on the trip anymore after we were told MULTIPLE times that we would be allowed to go on the cruise if we were under 21.
So they ended up moving our payments over to a Cancun trip for the same price as the cruise which was great! Until everyone in our group ended up dropping out because they did not want to go anymore. Come to find out that my boyfriend and I would have to pay occupancy fees because him and I would be staying in a 4 person room with just 2 people. After taking that and the price of flights into consideration we both agreed that there was no way we can afford the trip.
I called customer service and was told the money that we paid was non-refundable because it was after we paid our final payment. I asked to speak to a supervisor and she was SUPER rude to me and my parents and my phone call ended up with her hanging up on me simply because I told her my sorority and my boyfriends fraternity would no longer be using them.
Now we are in a battle to get our $700 back and it is RIDICULOUS. WORST company ever!!!
StudentCity - Review in Travel Agencies category
My daughter planned a trip to DR for springbreak with studentcity. She goes online to make her final payment and norices that her trip total has gone up $500 without any notice.
Not so much as an email, letter or call. Come to find out it was her responsiblity to keep track of how many girls go on spring break and if anyone cancels. If people do cancel, they increase your price without notice. We informed them she will be canceling her trip.
$1900 for 5 days is way overpriced. They tell us that there will be a $600 cancelation fee. She is still waiting on remaining refund. Who knows if she will get anything back.
Dont trust this place. Total scam that preys on college students.
I encourage you to read reviews before you give them your money. They're scam artists.
Misrepresentation , scam and lack of service
Studentcity Vacation Package Review from Glenview, Illinois
Travel Agencies Expert Talks
Studentcity Vacation Package Review from Big Rapids, Michigan
DO NOT BOOK THROUGH STUDENTCITY!!!
Studentshitty
DO NOT go through student city when booking any trip. The company does not care about their customers especially once the trip has started.
They do not tell you half of what you are getting into and even though they say that the trip is all inclusive, there are more fees on arrival. During my stay, there were many problems from day one and even though I had contacted them many times, they NEVER got back to me. I have had friends with the same issue and the company refuses to do anything for them. Friend of mine had maids cut through their luggage and steal their money which student city does not warn you about before entering on the trip.
Even when setting up my account, every person working there was on a different page each telling me something completely different.
They are so unorganized. DO NOT trust this company to handle any of your business, they want your money and once they receive it they do not care.
- Onsite staff
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Dear Traveler Parent,Thank you for your feedback on our South Padre Island program. We sincerely apologize if your student had a trip that was less than amazing.
StudentCity's goal is to be the best in Spring Break travel and strive for every traveler to have a memorable Spring Break experience. We will actively use this feedback when reviewing and planning for our program.Please contact our office at 888-777-4642 or email our Customer Service team at customerservice@studentcity.com with any further questions, concerns, or comments.