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For company that claims to cater to students they do a poor job of informing students exactly what they're getting. they used student "liaisons" to inform you yet they don't train these "liaisons" at all. Essentially it's the blind leading the blind and dealing with a...
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Anonymous
curious

if i set up a reservation but never made any payments (didnt give any credit card info), am i safe to let the payment deadline pass? will it completely cancel the poorly thoug...

#580304
One of their employees told us that a photo copy of the birth certificate was okay to bring if you didn't have a passport. When we arrive in Fort Lauderdale they wouldn't let us bored and denied ever saying that. I called and I asked to speak to the employee with the...
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Anonymous
me

Were you going to mexico?Then you need a passport card.You are a college student.How hard would it be for you to just google what you needed?Lesson learned.Next time do your r...

#517997
In early december a group member was charged a late charge that shouldn't have happened but when we alerted Arnie he took it off like he should have but now he denies ever taking it off. When I asked to split our last payment because were students and couldn't pay $288...
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Anonymous
Anonymous

Arnie was very interested and nice at the beginning and then takes absolutely no interest at the end and becomes "out of contact". He lies about literally everything on the tr...

Anonymous
Matt

Arnie is a dishonest scoundrel. He lied about numerous aspects of our spring break trip. My group went to PCB, and he touted the Laketown Wharf as the BEST place to stay by ...

#469279
Student City books -takes your money and then runs. Our group had trouble with their trip from the moment they arrived at the airport. There was no one from Student City to check in approx 50 high school students at 4am in the morning. The kids waited in line to check...
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#396769
I left my vouchers on my dresser Maid either took them or threw them out I went to student city they insisted I pay them more money Such a rip off they knew and had my name on list For paying full price I question was this money pocketed I made a deal to pay $160.00...
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Punta Cana, San Juan Municipio
#392429
We agreed to let our son go on a trip this March and made regular payments. In October our house was destroyed entirely by superstorm Sandy. For obvious reasons our attention was elsewhere and we failed to send in the November and December payments. In January we sent...
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Anonymous
Customer Care Team

Dear Jmmmartin66, We are sorry to hear about your recent unpleasant experience with our company. Superstorm Sandy was a horrible natural disaster, and many of our employee...

#380140
I provided the services that Student City requested in booking and supervising a "SpringBreak" package for Missouri State University in 2012. Two of us were involved in the booking process and they inadvertently paid my services under the other person's account. They...
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Dexter, Missouri
#342389

never ever ever book with student city!! do your self a favor and just higher a travel agent! so much cheaper by hundreds of dollars! they tell u lies and once you get there after paying $1600 expect u to buy a $300 party pass to do anything. they moved our hotel last...
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#305107
My daughter and about 16 of her friends booked a spring break vacation back in September with Student City headed for Punta Cana. They were registered with a hotel that housed many of their friends, however, their hotel was changed about a week prior to their trip. ...
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Anonymous
FF

Have you received a refund or otherwise been contacted?

Anonymous
Ray

@Nikalseyn Hey *** Punta Cana is not in Mexico.

My friends and I planned our senior spring break trip to Punta Cana through student city and we were all pretty confident that we would be safe and well taken care of because the agency has a good reputation. A week before we left our group started to receive emails...
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Anonymous
Ripped-off Parent

Has anyone been contacted by StudentCity or received a refund of any sort?

#302417